Bilstein after sale service

[[email protected] Junior Member Find all posts View Profile Close [email protected]]

Hi, i am considering a bilstein & king lift. It seems to be a quality combo in terms of handling, heat dissipation and durability?? However, its distributor networks is not as good as those like ARB, Tough Dog.
So I am just thinking how the after sale service is, especially in Adelaide?
And from one dealer's quote, if I buy the combo and have it fitted there, I get 3 year/100000km warranty. Any comment on that?

[fridayman Senior Member Find all posts View Profile Close fridayman]

The local service here in Brisbane wasn't great. I ended up dealing with the importer in Sydney, and their service was very good.

[[email protected] Junior Member Find all posts View Profile Close [email protected]]

The local service here in Brisbane wasn't great. I ended up dealing with the importer in Sydney, and their service was very good.

So you mean you contacted directly with Sydney importer and they replace your parts. Then you refitted locally?

[fridayman Senior Member Find all posts View Profile Close fridayman]

So you mean you contacted directly with Sydney importer and they replace your parts. Then you refitted locally?

I wasn't happy with the damping rate on my rear shocks, so I discussed it with them over the phone and ended up shipping the pair to Sydney where they rebuilt and re-valved them for me. I can't remember exactly how much the shipping was, but they gave me a deal on the work because of the shipping.