What the Dealer said
I've joined Pradopoint to add a bit more to this. Having read this thread and some discussion in the Adelaide Advertiser's Car Guide, I took my 2008 Prado in for its 90,000 km service yesterday and raised the matter with the Toyota dealer. Their view is:
1. This all comes from one disgruntled customer who was not following the service schedule and had problems which he then tried to blame Toyota for.
2. The recall in Europe was for 1KD motors built up to 10/2007 (mine is 3/2008, so it should be OK).
3. The build specs for Europe and NZ are different in any case.
3. They have seen the Pradopoint thread and are aware of the issue, but have had no problems themselves and they are not aware of any other Toyota dealers who have seen an engine with this problem.
5. They expect that TMC will issue a statement soon to clarify this matter. They think that TMC might be reluctant to issue one right now as there is still legal action pending somewhere.
This is all very reassuring, BUT I would like to see a statement from TMC right now as there is so much anxiety over this matter out there. We need TMC to either state that the problem will not occur (and then we can hold them to that if it does occur) or to do a recall. As many of you have noted, Toyota will start to lose customers if they can't retain their reputation for reliability.
I've joined Pradopoint to add a bit more to this. Having read this thread and some discussion in the Adelaide Advertiser's Car Guide, I took my 2008 Prado in for its 90,000 km service yesterday and raised the matter with the Toyota dealer. Their view is:
1. This all comes from one disgruntled customer who was not following the service schedule and had problems which he then tried to blame Toyota for.
2. The recall in Europe was for 1KD motors built up to 10/2007 (mine is 3/2008, so it should be OK).
3. The build specs for Europe and NZ are different in any case.
3. They have seen the Pradopoint thread and are aware of the issue, but have had no problems themselves and they are not aware of any other Toyota dealers who have seen an engine with this problem.
5. They expect that TMC will issue a statement soon to clarify this matter. They think that TMC might be reluctant to issue one right now as there is still legal action pending somewhere.
This is all very reassuring, BUT I would like to see a statement from TMC right now as there is so much anxiety over this matter out there. We need TMC to either state that the problem will not occur (and then we can hold them to that if it does occur) or to do a recall. As many of you have noted, Toyota will start to lose customers if they can't retain their reputation for reliability.
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