Gday guys, new to the forum.
I recently (2-3 weeks ago) bought a 2nd hand 2003 Prado Grande from Toyota Deer Park(Victoria.)
From about day 3 i noticed that there was a severe leak in the rear boot door, now ive contacted Toyota Deer Park about it and after a bit of negotiating had them pay to have the door fixed at Toyota in Berwick, as that was my local toyota dealer.(For those not familiar with Victoria, Berwick Toyota is just down the road me, and Deer Park is about an hour trip to the other side of the city)
Now berwick toyota had the car today, and they fixed a leak in the rear window, but have said that the upper rear brake light is still leaking. It seems to be missing a rubber seal, im not sure if they actually have one, but from what i can tell there should atleast be some sort of seal there, rather than the plastic brake light sitting straight into the duco, and not looking anywhere near being water tight.
Now I have 2 questions.. firstly..
Can someone have a look at their brake light, is there a seal around the upper light?
And secondly, do I have a leg to stand on as far as making them pay for Berwick toyota to fix it?
The way I see it, they sold me a car that is severely leaking water, which if they so much as washed the car they should have picked up on, and for me to take the car back to Deer Park will cost me a full days pay as I would have to miss work. So do I have a right to make them repair it at Deer Park, or should I try to hit them up for a tow truck(which they will probably have a heart attack at the very mention of.) Is there anyone else I can contact to go above the Deer Park used car manager? As in toyota themself?
Thanks in advance
I recently (2-3 weeks ago) bought a 2nd hand 2003 Prado Grande from Toyota Deer Park(Victoria.)
From about day 3 i noticed that there was a severe leak in the rear boot door, now ive contacted Toyota Deer Park about it and after a bit of negotiating had them pay to have the door fixed at Toyota in Berwick, as that was my local toyota dealer.(For those not familiar with Victoria, Berwick Toyota is just down the road me, and Deer Park is about an hour trip to the other side of the city)
Now berwick toyota had the car today, and they fixed a leak in the rear window, but have said that the upper rear brake light is still leaking. It seems to be missing a rubber seal, im not sure if they actually have one, but from what i can tell there should atleast be some sort of seal there, rather than the plastic brake light sitting straight into the duco, and not looking anywhere near being water tight.
Now I have 2 questions.. firstly..
Can someone have a look at their brake light, is there a seal around the upper light?
And secondly, do I have a leg to stand on as far as making them pay for Berwick toyota to fix it?
The way I see it, they sold me a car that is severely leaking water, which if they so much as washed the car they should have picked up on, and for me to take the car back to Deer Park will cost me a full days pay as I would have to miss work. So do I have a right to make them repair it at Deer Park, or should I try to hit them up for a tow truck(which they will probably have a heart attack at the very mention of.) Is there anyone else I can contact to go above the Deer Park used car manager? As in toyota themself?
Thanks in advance
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