Sovereign Bar Mount Recall?

[peril Senior Member Find all posts View Profile Close peril]

Whoops, hehehe.

70,000km service obviously.

It cost only $300 ish

[bigzoo Lurker Find all posts View Profile Close bigzoo]

Had the brackets replaced and new winch cradle installed about a week ago. Did a quick inspection prior to paying for the cradle and labour....bar was protruded forward by about 5-10mm, which was to be expected due to the cradle. Although it was was also displaced a similar amount to the left. Had the service manager inspect it who got the main mechanic to also look, he agreed that this could be rectified if I wanted. It gave the appearance that the bar had been scewed from a previous accident or an offroad nudge with an embankment.
Rebooked to rectify. Collected it on Friday arvo, extremely happy..perfect alignment, I made a point of telling/thanking them how good it now looks. I'm pleased I pointed out the misalignment when collecting on the first occasion and had them fix their initial instal.

[Peterpilot Avid PP Poster! Find all posts View Profile Close Peterpilot]

Toyota seem to be reluctant to do the recall on my Prado. The service manager at my local dealer said that my VIN is not on the recall list and I need to call customer service. Customer service told me that there is no recall on the Prado! I assured them that there was and await a callback from them. Interestingly, when I rang parts and quoted part number PZQ296016ZBF they said that that was the Prado Sovereign bullbar mounting bracket recall kit part number that retails for $311.30.

Does anyone have a copy of the letter from Toyota and/or confirm the Toyota recall notice number for this recall is 0631H?

[Guest Close Guest]

Peter,
Sure you didn't buy your Prado from suspicious looking individuals?
Or perhaps the previous owner had a Sovereign bullbar, did the recall, then sold it before putting it on the market?

[bigzoo Lurker Find all posts View Profile Close bigzoo]

According to my invoice part number PZQ296016ZBF is correct for the Sovereign bar mounting bracket kit. In the labour section of the invoice item number 99TO0631H2 is used for the warranty work, "Prado Genuine accessory bullbar bracket, customer service excercise refer:ZKCT-380".

[Peterpilot Avid PP Poster! Find all posts View Profile Close Peterpilot]

Apparently, prior to my bullbar being fitted, my car was inspected at a Toyota dealer and the VIN was recorded as having the recall inspection done for the bullbar mount recall. Therefore Toyota won't cover the work under warranty since the VIN has been crossed off their recall list.

The lesson is not to buy a 120 Prado with a Sovereign bullbar unless the recall mounts have been fitted or a second hand Sovereign bullbar unless the new brackets, guard liners and chassis pins are included, or at least budget for them.

[Jurgs Junior Member Find all posts View Profile Close Jurgs]

Does anybody know if its easy to tell if the recall fix has been applied to a vehicle ?

[Peterpilot Avid PP Poster! Find all posts View Profile Close Peterpilot]

Does anybody know if its easy to tell if the recall fix has been applied to a vehicle ?

Read back through this thread, there are photos of both old and new brackets. Old brackets are basically box section, new ones are curved steel:


Old bracket



New bracket

[fourbyphil Senior Member Find all posts View Profile Close fourbyphil]

Once the recall is done the dealer will place a grey sticker inside the drivers door to indicate htat it has been done.

[Peterpilot Avid PP Poster! Find all posts View Profile Close Peterpilot]

have this refit done before the cut-off date of Sept 13.

That's 31st Sept 2013 when this recall or "Customer Service Exercise" ceases:

The CSE will cease on 31st September 2013.

[Davros Advanced Member Find all posts View Profile Close Davros]

Once the recall is done the dealer will place a grey sticker inside the drivers door to indicate htat it has been done.

Yes that is true but in my case the recall work was for free but I was charged $3.00 for the sticker! I really don't see why they bothered charging for the sticker. They supplied and installed my winch cradle at the same time and only chraged parts.

[Peterpilot Avid PP Poster! Find all posts View Profile Close Peterpilot]

Apparently, prior to my bullbar being fitted, my car was inspected at a Toyota dealer and the VIN was recorded as having the recall inspection done for the bullbar mount recall. Therefore Toyota won't cover the work under warranty since the VIN has been crossed off their recall list.

The lesson is not to buy a 120 Prado with a Sovereign bullbar unless the recall mounts have been fitted or a second hand Sovereign bullbar unless the new brackets, guard liners and chassis pins are included, or at least budget for them.

Finally received a call back from the "Toyota Customer Experience Centre" who confirmed that Toyota will not cover my brackets under warranty. At $311.30, the cost of the brackets isn't such an issue, it's having them fitted. Toyota quoted me $700 to fit the brackets and winch cradle, and then they'll probably stuff the job up and destroy the guard liners in the process. Oh, What a feeling!

Yes that is true but in my case the recall work was for free but I was charged $3.00 for the sticker! I really don't see why they bothered charging for the sticker. They supplied and installed my winch cradle at the same time and only chraged parts.

I wish I was only paying for the winch cradle and a sticker! Come to think of it, there is no such sticker on my car. Is that a bullbar compliance sticker, or one to confirm the recall has been carried out?

[Guest Close Guest]

Hi Peter,
I installed my bullbar with 1coolbanana's help in my dad's carport. I used cambuckle tie down straps to suspend the bullbar off the carport beams. It will be quite easy to do yourself. Let me know if you need the use of the carport

[Peterpilot Avid PP Poster! Find all posts View Profile Close Peterpilot]

Once the recall is done the dealer will place a grey sticker inside the drivers door to indicate htat it has been done.

Actually, that grey sticker should not be placed inside the drivers door, it should be installed behind the bullbar between the LHS chassis mount and winch aperture, according to the installation instructions "Installation time : Approx. 5 minutes."

Yes that is true but in my case the recall work was for free but I was charged $3.00 for the sticker! I really don't see why they bothered charging for the sticker. They supplied and installed my winch cradle at the same time and only chraged parts.

I bought one of those stickers today, part number PZQ296014CL PRADO BULLBAR RECALL DECAL, list price $3.52. Unfortunately they will only sell you one if you also buy part number PZQ96016ZBF MTG BRKT PRADO ALLOY for $311.30.

[Jurgs Junior Member Find all posts View Profile Close Jurgs]

Thanks peter pilot for photos. Didn't get a chance to look through all 32 pages of posts for answer. Will check my vehicle. Jurgs