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  1. #1
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    Good service/dealers

    Mods - I know this is going to be on a fine line, but how about a thread on good toyota service/dealers?

    Due to my three stikes and you're out way of thinking, I am looking to find a new service centre. I have recently had some work done at a toyota dealer and the service was very poor - vital nuts and bolts not tightened up, major oil leak after service, damage to paintwork and rims, stripped bolts, broke/damaged brand new parts, not take any notice of reported issues, drive/look after your vehicle like they stole it (max. readings from SGII), general poor workmanship/attitude and of few other issues.... :evil: :evil:

    Instead on bagging bad service/dealers how about praise for good ones?

    i.e. I drive 1.5 hrs from Quebec to get my car serviced at Mr Tommy Toyotas of Toyotaville ??

    PS - I need a good toyota dealership around Northern NSW/Gold Coast area that does a great job
    "Ooops I just deleted the internet, lucky I was able to recover 99.7% of it out of the bin" :lol:

  2. #2
    Administrator Piggy's Avatar
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    Re: Good service/dealers

    There has been lots of other threads with comments/feedback about service dealers.

  3. #3
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    Re: Good service/dealers

    Sorry about that TP if I am doubling things up, maybe I have search dyslexia ??

    I couldn't find one specific thread on the topic, only irregular comment not in line with the topic heading or needing to read through tens of pages to here an appraisal. I thought it might be valuable to have it in one spot ??

    I travel around a fair bit and don't usually get the same dealer to do all the services. Unfortunately for me and extremely bad for toyota, I have discovered the QC and mechanical ability of all toyota dealers/service is not equal.

    Maybe it is just me where i seem to get all the toyota service centres whose head mechanic is paris hilton :roll:
    "Ooops I just deleted the internet, lucky I was able to recover 99.7% of it out of the bin" :lol:

  4. #4

    Re: Good service/dealers

    I'll make this thread a sticky for now.

    Note: As stated by TP, there are many threads with comments and feedbacks of service dealers but they can be difficult to find due to the numerous duplicated threads we have been getting. Therefore I make this a sticky in this section for ease of access for all members.

    WARNING: If you had a bad experience, please consider the implications of your contents before posting. If in doubt, then PM a fellow moderator or site admin for advice.

  5. #5
    Administrator Piggy's Avatar
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    Re: Good service/dealers

    And remember. FACTUAL comments. Dont go off on a high horse because a dealer P&^%ed you off.

    You are solely responsible for your comments, and any backlash that may arise from them. Be truthful, and read your comments before posting..

  6. #6
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    Re: Good service/dealers

    Service/Dealer: Phil McCarroll Service Centre at Waitara NSW.
    Last used: November 2008.
    Work Done: All diesel services, Fit Accessories, Warranty, Check work from other Dealers.


    I started going there in 1992, after some issues with another dealer in Sydney. At the moment, I have a few vehicles serviced here and at other locations throughout Australia and Phil McCarroll Service continue to supply me with the best quality work and attitude.

    You need to book in a couple of weeks in advance and they can take a little longer to do some of the work, however they have always done a good job and they have never damaged or broken anything due to inexperience or incompetence (unlike another centre that broke something expensive on a vehicle less than 12 months old and tried to claim it was vehicle wear and that I needed to pay for there mistake).

    They have provided prompt warranty and fault finding as they actually investigate issues you describe and provide very descriptive feedback.

    My only association with them is a very satisfied customer over many years.
    "Ooops I just deleted the internet, lucky I was able to recover 99.7% of it out of the bin" :lol:

  7. #7
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    Re: Good service/dealers

    Service/Dealer: Cooma Diesel Service at Fyshwick, ACT
    Last Used; July 2008
    Work Done: Injector/Pump rebuild (due to shite in fuel), Turbo rebuild


    Good bunch of fellas down there, staff went well beyond my expectations staying back to make sure everything was OK.
    "Ooops I just deleted the internet, lucky I was able to recover 99.7% of it out of the bin" :lol:

  8. #8
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    Re: Good service/dealers

    Service/Dealer: Berrima Diesel at Berrima, NSW.
    Last Used: Jan 2008
    Work Done: Extra Filters, Chip, tuning pre-D4D


    Bit out of the way as they are located in the middle of the southern highlands, but they do a great job and know everything about diesels. Be prepared for a bit of a chat
    "Ooops I just deleted the internet, lucky I was able to recover 99.7% of it out of the bin" :lol:

  9. #9
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    Re: Good service/dealers

    Service/Dealer: Chris Albertini Automotive at Lismore NSW
    Last Used: October 2008
    Work Done: all V6 services, repairs drivetrain & CVs


    Another country based mechanic that provides excellent service and mechanical expertise. Very clean modern workshop and he provided free pickup and drop off from the motel.
    "Ooops I just deleted the internet, lucky I was able to recover 99.7% of it out of the bin" :lol:

  10. #10
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    Re: Good service/dealers

    Service/Dealer: Rhodeside Auto Tune Willetton WA
    Last Used: October 2008
    Work Done: Toyota Specialist but works on all vehicles.


    Used to take my 4runner there for 7 years until I sold it. Now take my Prado there and couldn't be happier. Excellent service.
    2004 Silver GXL 3lt 4spd Auto - ARB Bullbar, Safari Snorkel, Redarc Dual Battery System, BFG ATR, Dark Tint, IPF900XS spots, Raised Bilstein/Kings Suspension/Firestone Airbags, Autosafe Cargo Barrier, Sandgrabbers, Rola Roof Rack Stuff, Insect Screen, Dust/Wind Deflectors, Sheepskin/Black Duck Seatcovers, GME TX3510, ARB Recovery gear, ARB Awning, ARB underbonnet compressor, Allied Hammer Rims, ARB UVP, ARB Fridge, AJ Sliders

  11. #11
    Addicted PP Member MickL's Avatar
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    Re: Good service/dealers

    Service/Dealer: Greg's Alignment Solutions. 9 Royce Ave, Croydon Park, Adelaide, 5008, South Australia.
    Last Used: Jan 14th 2009. Wheel Alignment $55.
    Work Done: Wheel alignment and suspension repairs on all 4x4's, cars, Commercial vehicles, Coaster Buses etc..


    Does ARB Regency parks wheel alignments and overflow suspension installation work.
    Old school workshop and manual alignment machine but an absolute guru when it comes to alignment/suspension


    Mick
    1KZ-TE Turbo Diesel, 5 speed manual, 3.5 inch lift, 265/70/17 Mickey Thompson MTZ, D-Tronic chip, Boost controller, mandrel exhaust, dump pipe, modified intake, ARB steel bar, Magnum winch, Safari snorkel, rear drawers, half cargo barrier, dual batteries, Uniden UHF, Sat Nav, reverse camera, Magellan XL , Tjm bash plates, ARB alloy roof rack, rear telescopic work light and numerous other modifications!!!
    Now with 3BAR MAP sensor & 18PSI Boost!

  12. #12
    Advanced Member FlyingBushPig's Avatar
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    Re: Good service/dealers

    Service/Dealer:

    Yarra Valley Automotive,
    2 Industrial Park Drv
    Lilydale
    VIC, 3140

    Last Used: November 08, 150,000Km

    Work done: General service and timing belt change $460


    Have had quite a bit of work (major) done on our (previous) Rav4, and now on the Prado with no issues. Prices comparable with genuine Toyota service. Uses Genuine parts unless requested/talked about with you.
    Some staff are ex-yota service staff & are much happier now 8) but know their stuff and are very helpful.

    Also:

    Ferntree Gully Toyota: when we were looking for the Prado they put up with some REALLY stupid questions and countless visits when a number of other local Toyota Dealers didn't have the time of day. I wish I could have given them the sale till this day they were Sooo good. I buy all genuine stuff from them now when I need it.
    Cheers - Phil Taylor

    Prado KZJ120 2006 GX 3.0ltr Manual TJM T13 Bar, Airtec Snorkel, Sand/snow mats, cargo barrier, Cruise, Budget Campertrailer, 8x17" steelies w/ 265/70/R17 Mickey Thompson ATZ 4 ribs, Binatone GPS, Other Stuff...

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