Cracked dashboard

[Madkore Avid PP Poster! Find all posts View Profile Close Madkore]

Eh, I got nothing to lose...

[Just*Managing Member Find all posts View Profile Close Just*Managing]

So my Prado is now 10 years old and I wont be wasting time arguing with Toyota or forking out a grand. How much did this Perth guy want for the repair and who is he please.

Sorry as per Madkore post 913

[Guest Close Guest]

I bought a $35 dashmat from SCA. Covers nearly to the glovebox on the passenger's side.

[prado2004 Advanced Member Find all posts View Profile Close prado2004]

I bought a $35 dashmat from SCA. Covers nearly to the glovebox on the passenger's side.

me too mate!

[Rodeorunach Lurker Find all posts View Profile Close Rodeorunach]

Reply from toyota new zealand reg the dash and air bag
Hi Steve

Thank you for your further email regarding your concern about the passenger side airbag in the dash and if it is possible for the air to blow to the side if the dash was cracked in the wrong area.

We have discussed your concern with our Service Team who advise the following:

· As we have not seen a photo to comment if the dash pad part of the passenger air bag was cracked, potentially yes the airbag system could be affected and may be turned down for WOF.
· With regards to the air effecting anything, from the photos supplied, the cracks seem to be superficial and don’t run deep enough to adversely affect anything.

We hope the above offers some clarification for you.

Once again, thank you for your further email and for allowing us this opportunity to answer your questions.

[nalanolenef Lurker Find all posts View Profile Close nalanolenef]

Hi there mate...

I've got a 2003 120 4l Petrol auto....good value and runs well...

The dash board is the only issue...it's cracked all over which on its own is not an issue really...its the noise it makes with any acceleration....a droning bzzzzzzzzz until i take the foot off the pedal...only solution currently is to turn the music up :-).....

did anyone come back to you on an item like this when you posted this?

I'd be keen to know if there is a standard item to look for or is it a case of remove the dash and seal it all up or replace the dash with another one?

any feedback is appreciated mate

Alan

[Madkore Avid PP Poster! Find all posts View Profile Close Madkore]

Quick update...

So I persisted with emails to Toyota Head Office, requesting an update on the progress of my warranty claim.

Head Office told me they'd get onto it, and yesterday I got a call from the Toyota Dealership I went to, asking me to come back down to have photos taken!!

So left work early today and went back down and asked for Warranty Manager in person. He reckons he has only seen one other Prado with a cracked dash, however then the young bloke who was taking the photos piped up and reckons he has seen heaps of them!

Now just waiting for Head Office to get back to me.

My take on it - I don't reckon the Toyota Dealership ever took the photos, or if they did, never sent them, and expected me to go quietly into the night after telling me my warranty was denied.

How wrong...

[bigj Lurker Find all posts View Profile Close bigj]

OK. I think up to 7 years old, it might be a free replacement. Up to 10 years old, it is prorata. but don't quote me on that.

My boss who has a 2004 Prado just had his claim rejected. So you might be right with the 10yrs limit.

[Gramps Advanced Member Find all posts View Profile Close Gramps]

To go with my cracking dash, I have now found that 3/4 of the passenger airbag has gone tacky. It's a darker colour and almost feels as though it is melting.
Has anyone else had this???

[Guest Close Guest]

To go with my cracking dash, I have now found that 3/4 of the passenger airbag has gone tacky. It's a darker colour and almost feels as though it is melting.
Has anyone else had this???

There's a separate dashboard melting thread now. There's a recall overseas for this issue.

[ScoticusMaximus Member Find all posts View Profile Close ScoticusMaximus]

so what's the chance of toyota Australia following suit?
http://www.carcomplaints.com/news/20...shboards.shtml

just realised this was already posted... please delete

[Wtrxprs007 Senior Member Find all posts View Profile Close Wtrxprs007]

I don't think they will follow suit seeing how they handle customer complaints like ours but who knows

[tarenja Lurker Find all posts View Profile Close tarenja]

You can add me to the cracked dash list also guys. I'm about to buy a 1003 Prado; it has the usual age wear and tear but I couldn't get over the dash cracks. That's why I'm reading this thread; I wanted to see if it was a problem and clearly it is. So much for the dealer who has only seen one cracked before.

[sandman Member Find all posts View Profile Close sandman]

I bit the bullet on my 2004 Prado and bought a replacement dash. Job took around 6 hours and its looking like new. The job isnt that hard...If anyone needs tips then please post up the questions...Cost of dash was $950 inc gst

Pete

[ozbeaker Lurker Find all posts View Profile Close ozbeaker]

I bought a replacement dash during the week and did the replacement over the weekend. Time taken was approx 6 hours, although some of that time was taken up by installing additional cables for the Parrot Asteroid Smart Radio. It certainly improves the look and gives you back the new car smell. I'm surprised that more people haven't done it themselves as it seemed to be a relatively straightforward job.

After having a close look at my old dash I certainly have the impression that the cracking is not just the vinyl cracking, but the polyurethane foam underneath as well. It will be interesting to see how long TMCA continue to stock replacement dashes as a spare part. This is based on my understanding that the Trade Practices act only requires a manufacturer to make them available for 7 years after the vehicle was last built.