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  • Main Dealer Vs Suspension Specialist

    Hi all, I got my prado serviced in a main dealer in FNQ and got a shock this morning with a 2 grand estimate to fix a few bits. Anyway I got a second opinion from a suspension place and both vary massively, only costing 480 dollars, to solve problem. Can anyone tell me who they would trust?

    And the second opinion says that the things the main dealer wants to do are bullshit and have checked to confirm.

    If you like pm me to find out where but I won't put it up on this.

  • #2
    You need to tell us what the dealer wnats done vs what the suspension place thinks needs to be done. Can't really formulate an opinion based on the info posted so far.

    Comment


    • #3
      Yeah, need more info. Replace what bits? Solve what problem?
      glen_ep - engineered, 4" lift, 33" 255/85R16, lockers, 4.88 ratios www.pradopoint.com.au/showthread.php?17237 www.youtube.com/user/glenep www.fb.com/groups/ToyotaPrado90

      Comment


      • #4
        Originally posted by glen_ep View Post
        Yeah, need more info. Replace what bits? Solve what problem?
        Here is the info my bad:

        Dealer

        Front shock bushes (oe parts so top)
        Front stabilizer bushes
        Lower ball joints on front
        Rear lower control arm bushes

        Suspension specialist

        Rack Ends
        Steering mounts rack bush
        Wheel alignment

        If anyone could tell what they think I would appreciate it. I asked the suspension place to look at the list from from Toyota and they said none of the things were were wrong with it, especially the ball joints as they are the most expensive. Could I have some advice please. There is no difference in the vehicle no banging over a bump but a metal sound over vibration that sounds like something is loose. I hope this helps.
        madmac187
        Junior Member
        Last edited by madmac187; 10-10-2012, 02:33 PM.

        Comment


        • #5
          Get a third quote. That will tell you who knows what they're talking about.
          Can't we just keep travelling?
          Travelling Panelbeater
          Follow us on Facebook... Mr & Mrs Whitey's Great Oz Trek

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          • #6
            Originally posted by Whitey1 View Post
            Get a third quote. That will tell you who knows what they're talking about.
            Yeah, booked tomorrow morning. The Toyota garage has a reputation for doing this and the guy in the suspension place says the quote they gave me is not worth wiping your arse with. He gave me one of these 28 point check things and says they don't know what they were talking about. He's right though, problem with kickdown before and they didn't have a clue and wanted to take the gearbox apart and all it needed was the mass air flow sensor cleaned!

            Comment


            • #7
              Toyota were also changing the bottom ball joints free under a recall .

              Comment


              • #8
                Originally posted by Whitey1 View Post
                Get a third quote. That will tell you who knows what they're talking about.
                Great logic!


                Originally posted by madmac187 View Post
                Here is the info my bad:

                Dealer

                Front shock bushes (oe parts so top)
                Front stabilizer bushes
                Lower ball joints on front
                Rear lower control arm bushes

                Suspension specialist

                Rack Ends
                Steering mounts rack bush
                Wheel alignment

                If anyone could tell what they think I would appreciate it. I asked the suspension place to look at the list from from Toyota and they said none of the things were were wrong with it, especially the ball joints as they are the most expensive. Could I have some advice please. There is no difference in the vehicle no banging over a bump but a metal sound over vibration that sounds like something is loose. I hope this helps.
                Well I think any of those could require replacement, except perhaps the lower ball joints in the front - that sounds a little unlikely to me (unless of course it's a recall). You can check the ball joints by lifting the front end, so the tyres are in the air, and try to move the tyres in/out (ie, position hands on the tyre, 1 on top, 1 on bottom, and apply preasure to the top, then bottom, then top, etc). It should not move.

                Can you describe the metal sound over vibrations more? Where abouts does it comes from? Under what situation does it occur? (does it happen according to gear changes, RPM changes, suspension changes, whilst turning, etc?) Is it tinny sound (thin metal), thumpy (solid external metal), or clangy (solid internal metal)?
                glen_ep - engineered, 4" lift, 33" 255/85R16, lockers, 4.88 ratios www.pradopoint.com.au/showthread.php?17237 www.youtube.com/user/glenep www.fb.com/groups/ToyotaPrado90

                Comment


                • #9
                  Originally posted by glen_ep View Post
                  Great logic!




                  Well I think any of those could require replacement, except perhaps the lower ball joints in the front - that sounds a little unlikely to me (unless of course it's a recall). You can check the ball joints by lifting the front end, so the tyres are in the air, and try to move the tyres in/out (ie, position hands on the tyre, 1 on top, 1 on bottom, and apply preasure to the top, then bottom, then top, etc). It should not move.

                  Can you describe the metal sound over vibrations more? Where abouts does it comes from? Under what situation does it occur? (does it happen according to gear changes, RPM changes, suspension changes, whilst turning, etc?) Is it tinny sound (thin metal), thumpy (solid external metal), or clangy (solid internal metal)?
                  It sounds tinny like something light. The suspension crowd said my lower ball joints gave a little but what they are ment to nothing excessive. I'm up in FNQ, Kmart tires and service are looking at it tomorrow because I fly to Mt isa the next day for 2 weeks so I want to get it sorted the day I get back. It doesn't deep weird or any unusual noises other than the tinny sound under vibration. The main reason why I am suspect of the dealer is because they loogked. At it for a noise in the front and they said it was perfect and no offroading occurred since then or curbing or anything like that. I think they are doing this because any problem I had before I dealt with it straight away and they thought I might say yeah whatever just do it. That and because I'm a foreigner aswell.

                  Comment


                  • #10
                    Well I'd expect a heavier sound from most of those proposed components, except maybe the stabilzer bar (sway bar) and steering rack. Otherwise, I'd check for ligher things such as accessories (lights, racks), exhaust, extractor covers, bash plates, plastic protection plates, flares, etc.. something may just be loose.
                    glen_ep - engineered, 4" lift, 33" 255/85R16, lockers, 4.88 ratios www.pradopoint.com.au/showthread.php?17237 www.youtube.com/user/glenep www.fb.com/groups/ToyotaPrado90

                    Comment


                    • #11
                      If what Raydes is saying about recall is correct I would definately be getting that done free of charge by Toyota, NOTHING ELSE BY THEM. The biggest thing in the 90's front end is the rack ends as you have mentioned especially passengers side (very common) get a rattle up through the steering column. How many klms vehicle done ?? hard klms or sealed roads or bit of both rutted etc ?? .....Cheers Steve
                      Face lift 150 Prado V6 auto. No mods yet

                      Comment


                      • #12
                        Oh one more rattle possibility is the brake stone guards.
                        glen_ep - engineered, 4" lift, 33" 255/85R16, lockers, 4.88 ratios www.pradopoint.com.au/showthread.php?17237 www.youtube.com/user/glenep www.fb.com/groups/ToyotaPrado90

                        Comment


                        • #13
                          Originally posted by glen_ep View Post
                          Well I'd expect a heavier sound from most of those proposed components, except maybe the stabilzer bar (sway bar) and steering rack. Otherwise, I'd check for ligher things such as accessories (lights, racks), exhaust, extractor covers, bash plates, plastic protection plates, flares, etc.. something may just be loose.
                          Just back from the third opinion lol. Again everything that Toyota says is bull plop but also some of the previous suspension crowd aswell, but said that they could need work done too but need to do these anyway.

                          Front shock bushes All Good
                          Front stabilizer bushes All Good
                          Lower ball joints on front Perfect
                          Rear lower control arm bushes Perfect

                          The Third crowd want to do sway bar bushes and rack mounts only. He explained to me why and showed me the movement and the little bit of wear in the tires. So I said, they can have it to do. It may also need new struts and springs but nothing is leaking or worn just a little sag (Originals with 190,000km would have sag, but Im not a massive 4x4er just commuter wagan because of my back and odd Ross n Lock warrior). Im not sure to do them or not, might wait till its absolutely necessary.

                          Comment


                          • #14
                            Originally posted by Steve M View Post
                            If what Raydes is saying about recall is correct I would definately be getting that done free of charge by Toyota, NOTHING ELSE BY THEM. The biggest thing in the 90's front end is the rack ends as you have mentioned especially passengers side (very common) get a rattle up through the steering column. How many klms vehicle done ?? hard klms or sealed roads or bit of both rutted etc ?? .....Cheers Steve
                            It has 190,000 km so all good that way. I have put 30,000km sealed anyway, I think it was minded, no marks outside (I would see respray) and no scratches underneath. No rattle or vibration in the column, its grand that way, there is no sign driving if anything is wrong just a tinny sounding rattle (But I can't really tell from where, it happens when going over a vibration like a shity road). But Im really unhappy about the Toyota Service. Car was washed, Clay barred and hand waxed with 2 coats (Its like my baby) and its got more oilly finger marks than Jenna Jameson. PLus there was 70km driven on it!!!!!!! And when draining the oil they somehow covered all underneath with it. All bash plates are covered in it.

                            Comment


                            • #15
                              Yeah lazy pricks didnt remove the sump guards and when they have dropped the filter it has ran down over the guards, unless you get some degreaser in there and give it a clean that shits going to continue to drip here and there untill there's no more there. Not that hard, 3 bolts across the front, two that go up through the plate and for memory another two at the rear will allow for both guards to drop down..............Lazy arses........Cheers Steve
                              Face lift 150 Prado V6 auto. No mods yet

                              Comment

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