G'day
I was driving up a hill on the GT Western on the eastern side just before Lithgow when the motor lost all power and the engine warning light came on ....bugger ! I stopped the motor and restarted and it came good but the warning light was still on .
I went to the Toyota dealer in Bathurst and was told that they were booked out but they'd look at it for me . Luckily I had a job to do in Bathurst and they drove me there . A few hrs later I was told that it was an "overpressure in the common rail" alarm . They cleared the alarm and said that if it reoccurred the common rail and pressure relief would need to be changed .
I asked if the dealers were on line , so that if the fault did happen again and I went to another dealer they'd be able to access this info ? The answer was no , so you need to insist on a copy of the job sheet that the mechanic fills out detailing what was done and not the customer sheet .
Then I was held up as the dude at the front counter had to get the job approved by the boss in the fishbowl office . I was told that as no parts were changed that they'd have a hard time getting paid for the job . I mentioned that this was warranty and he agreed , but I still had to wait for el supremo to approve the job .
What's this all about , any Tojo mechanics out there who can confirm this please ?
Cheers
Ross
I was driving up a hill on the GT Western on the eastern side just before Lithgow when the motor lost all power and the engine warning light came on ....bugger ! I stopped the motor and restarted and it came good but the warning light was still on .
I went to the Toyota dealer in Bathurst and was told that they were booked out but they'd look at it for me . Luckily I had a job to do in Bathurst and they drove me there . A few hrs later I was told that it was an "overpressure in the common rail" alarm . They cleared the alarm and said that if it reoccurred the common rail and pressure relief would need to be changed .
I asked if the dealers were on line , so that if the fault did happen again and I went to another dealer they'd be able to access this info ? The answer was no , so you need to insist on a copy of the job sheet that the mechanic fills out detailing what was done and not the customer sheet .
Then I was held up as the dude at the front counter had to get the job approved by the boss in the fishbowl office . I was told that as no parts were changed that they'd have a hard time getting paid for the job . I mentioned that this was warranty and he agreed , but I still had to wait for el supremo to approve the job .
What's this all about , any Tojo mechanics out there who can confirm this please ?
Cheers
Ross
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